eBusiness – Frequently Asked Questions
General Information
Leader Bank’s eBusiness banking is a sophisticated online and flexible funds management system for our corporate clients. Within your office, you will be able to do everything from reviewing your balances to transferring funds, from requesting stop payments to reviewing your corporate cash handling.

This browser-based product is designed for five general activities: Summarizing Account Information, Performing Fund Management Activities, Performing File Management Activities, Setting up New Employees and Reviewing Fund and File Transfers.

 

For Summarizing Account Information, you can view a list of all your accounts at Leader Bank by clicking on the "Accounts" drop-down menu. From the account list, a specific account can be selected to view account detail and to perform research functions.

 

For Fund Management Activities, you can review assigned fund transfer templates, issue fund transfers and inquire into fund transfers that have already been issued. You can also select transactions, sort transactions and export transactions to personal financial management applications (such as Microsoft Money or Intuit's Quicken).

 

For File Management Activities, you can review assigned file transfer templates, issue file transfers and inquire into file transfers that have already been issued.

 

For Administration Activities, you can, but are not limited to, add new employees, designate employee account access and establish fund transfer templates.

 

For Reviewing Fund and File Transfers, an assigned corporate administrator can review issued fund and file transfers before they even reach the bank.

Leader eBusiness is available to any client with a Leader Bank business account that requires sophisticated employee restrictions or remote deposit capture. You can sign up for Leader eBusiness by contacting your account representative. We will work with you to establish the appropriate plan and service levels for your individual business needs. Once your enrollment application has been approved, you will receive your Access IDs, tokens and/or passwords.
Yes. Leader Bank’s eBusiness is protected with state-of-the-art security technology.

Once your eBusiness enrollment application has been approved, you will receive your Access IDs, tokens and/or passwords. Please follow the below steps to login:

 

1. Go to www.leaderbank.com.

 

2. Select eBusiness banking option as shown below:

 

 

3. Enter your Access ID and click on Login.

 

4. Select the page you would like to see upon login. The default is the overview page.

 

 

5. Verify your Authentication Image.

 

6. Enter your password or token number, and click Login.

 

7. You should be able to view the page you selected. The Overview page is shown below:

 

Account Activities

There are 3 different ways to view all your accounts. To choose, click on the Accounts tab, and select based on your needs. To select an individual account, click on the account under the Accounts tab.

 

 

1. Summary: This lists all the available accounts and their associated balances.

 

2. List: This lists all the available accounts. You can click on each account to further view the details.

 

3. Overview: This lists all the favorite accounts and their associated balances.

Yes, you can select up to 12 accounts to add to the favorite list. By default, if there are less than 12 accounts; all of them will be displayed. To add \ remove an account to the favorite list please follow the below steps:

 

1. Make sure the Overview view is selected.

 

2. Click the edit button.

 

 

A pop up should open displaying all the accounts:

 

 

3. Select \ Unselect the available accounts. Use the arrows to select the order in which you want to view the accounts. Once done, please click on save.

You can select your desired account from the Accounts menu. This could be your checking, savings, money market, loan, or certificate of deposit account at Leader Bank.

The following transactions are available under the transactions tab of the account:

 

 

1. Current Business Day: This displays the account related transactions for that particular business day.

 

2. Previous Business Day: This displays the account related transactions for the previous business day.

 

3. Current Statement: This displays the Current Statement Transactions for that particular transaction month.

 

4. Previous Statement: This displays the Statement Transactions for the previous transaction month.

1. Select the desired account from the Accounts tab.

 

2. You can search for all your transactions by selecting the ‘All Transactions’ option under the Transactions Menu as shown below:

 

 

3. In the pop up window, you can select the date range by selecting ‘Custom’ or choose from one of the other options as shown below:

 

 

4. You can choose ‘Advanced Search’ to search by amount range or check number.

 

5. Once done, click on ‘Activity Details’.

 

6. Alternatively, you can use the Menu option from the Transaction tab as shown below:

 

 

7. Another way is to use the ‘Search’ function under the Transaction tab as shown below:

 

 

8. Enter the search parameters in the fields and click submit.

 

Example: To search for all transactions for a specific date period:

 

1. Select any of the search methods shown above.

 

2. Select ‘All’ under Cycle option.

 

3. Select ‘Transaction Number’ under sort by option. You can choose up to 3 levels of sorting the data.

 

4. Enter the date range in the MM/DD/YYYY format.

 

5. Click Submit.

 

1. Select the desired account from the Accounts tab.

 

2. Select the Menu option from the Transaction tab as shown below. This will give you an account snapshot in the left most panel.

 

 

3. Using the right most panel, under Image Search, select the image type as ‘Check’, and put the check number (leave this blank, if you want to search for all checks). Click Submit.

 

1. Select the desired account from the Accounts tab.

 

2. You can search for all your transactions by selecting the ‘All Transactions’ option under the Transactions Menu as shown below:

 

 

3. In the pop up window, you can select the date range by selecting ‘Custom’ or choose from one of the other options as shown below:

 

 

4. You can choose ‘Advanced Search’ to search by amount range or check number.

 

5. Once done, click on ‘Activity Details’.

 

6. Select the specific transactions you want to export. Click 'Select All' in case you want to export all your transactions.

 

 

7. Select your desired format.

 

 

8. Click ‘Download Export’.

 

9. Alternatively, you can select the Menu option from the Transaction tab as shown below. This will give you an account snapshot in the left most panel.

 

 

10. Using the right most panel, enter the appropriate search criteria.

 

11. Choose the export format of your choice, as shown below:

 

 

12. Click on 'Export'.

Stop Payments allow you to request a stop payment on any one of your assigned corporate accounts. From the Stop Payment tab, you can select the Stop Payment Menu, perform a Stop Payment Search and issue a stop payment. The associated account will be charged a stop payment fee for each request.

 

1. Select the Account number for which you want to stop the payment.

 

2. Select the ‘Stop Payment Issue’ option from the Stop Payments tab as shown below:

 

 

3. Enter all the required fields highlighted with asterisks.

 

 

4. Click Next.

 

5. A Confirmation Summary (see below) will provide you with a number that indicates the stop payment was issued and is being processed at our financial institution.

 

Stop Payment Search allows you to search for specific stop payments that have you have already issued. Stop Payment Search can be categorized by date, item number, or amount.

 

1. Select the account for which you want to stop the payment from the Accounts tab.

 

2. Select the ‘Stop Payment Search’ option from the Stop Payments tab as shown below:

 

 

3. Any one or all three of the following search criteria can be used to narrow the list of items. Stop Payment Search includes:
• Item Date
• From/Thru Item Number
• From/Thru Amount
• Sort By

 

 

4. Click Submit. All your stop payments requests will show up on a new page.

Any transfer can be made by creating a fund transfer template for it. The template might be a one-time transaction, or can occur on a more frequent basis, depending on the purpose. To create a template for transferring between your accounts follow the steps below:

 

1. Select ‘Add Template’ from the Administration tab as shown below:

 

 

2. Select ‘Internal’ for the Fund transfer type.

 

 

3. Click Submit.

 

4. Give the template a name, select the internal accounts for the transfer, the amount to be transferred. Click Submit.

 

 

5. You should get a confirmation number.

 

6. Change Employee Fund Transfer Access to allow the employee \ yourself to submit the transfer. Select the ‘Change Fund Transfer Access’ option from the Administration tab.

 

 

7. Search for the employee by either employee group, or name. If both are unknown, select All.

 

 

8. Select the employee and change his status to ‘YES’.

 

 

9. Click Submit.

 

10. The employee can view the transfer request by selecting ‘Transfer List’ from the Management tools tab.

 

11. To complete the transfer, the employee has to select the transfer request, and click ‘Submit’.

 

 

12. Alternatively, if the employee is using a recurring template, he can use the Quick Transfer widget on the Overview page as shown below:

 

To make a wire transfer, you need to either create a new wire transfer template, or use an existing one from the Quick Transfer widget on the Overview page.

 

1. Select ‘Add Template’ from the Administration tab as shown below:

 

 

2. Select ‘Domestic or Foreign’ for the wire transfer type.

 

 

3. Click ‘Submit’.

 

4. Give the template a name, put in the correct receiving and beneficiary information. Click ‘Submit’.

 

 

5. You should get a confirmation number.

 

6. Change Employee Fund Transfer Access to allow the employee \ yourself to submit the wire. Select the ‘Change Fund Transfer Access’ option from the Administration tab.

 

 

7. Search for the employee by either employee group, or name. If both are unknown, select All.

 

 

8. Select the employee and change his status to ‘YES’?

 

 

9. Click Submit.

 

10. The employee can view the transfer request by selecting ‘Transfer List’ from the Management tools tab.

 

11. To complete the transfer, the employee has to select the wire request, and click ‘Submit’.

 

 

12. Alternatively, if the employee is using a recurring template, he can use the Quick Transfer widget on the Overview page as shown below:

 

To make a new ACH transfer, you need to either create a new ACH In transfer template, or use an existing one from the Quick Transfer widget on the Overview page. Please note that you must be approved to have access to this feature. Please contact your account manager to gain access.

 

1. Select ‘Add Template’ from the Administration tab as shown below:

 

 

2. Select ‘ACH In’ as the fund transfer type.

 

 

3. Click Submit.

 

4. Give the template a name, put in the correct receiving and beneficiary information. Click Submit.

 

 

5. You should get a confirmation number.

 

6. Change Employee Fund Transfer Access to allow the employee \ yourself to submit the ACH. Select the ‘Change Fund Transfer Access’ option from the Administration tab.

 

 

7. Search for the employee by either employee group, or name. If both are unknown, select All.

 

 

8. Select the employee and change his status to ‘YES’

 

 

9. Click Submit.

 

10. The employee can view the transfer request by selecting ‘Transfer List’ from the Management tools tab.

 

11. To complete the transfer, the employee has to select the ACH request as shown below:

 

 

12. There are two options to submit the ACH: The Single Transfer mode and the Batch Transfer mode. By default, the option is the Single Transfer Mode. To submit the created ACH in this mode, click on Submit on the form:

 

 

13. To select the Batch transfer mode, click the Batch Transfer mode button.

 

14. To create a batch, select Add Transfer as shown below. Click once to create 1 batch, twice to create 2 batches, so on and so forth. Once the batches have been created, select Submit All. A confirmation number should display in a new page.

 

 

15. To Remove a batch, click on the Remove (batch number).

 

 

16. Alternatively, if the employee is using a recurring template, he can use the Quick Transfer widget on the Overview page as shown below:

 

To make a new ACH transfer, you need to either create a new ACH OUT transfer template, or use an existing one from the Quick Transfer widget on the Overview page.

 

1. Select ‘Add Template’ from the Administration tab as shown below:

 

 

2. Select ‘ACH Out’ as the fund transfer type.

 

 

3. Click Submit.

 

4. Give the template a name, put in the correct receiving and beneficiary information. Click Submit.

 

 

5. You should get a confirmation number.

 

6. Change Employee Fund Transfer Access to allow the employee \ yourself to submit the ACH. Select the ‘Change Fund Transfer Access’ option from the Administration tab.

 

 

7. Search for the employee by either employee group, or name. If both are unknown, select All.

 

 

8. Select the employee and change his status to ‘YES’.

 

 

9. Click Submit.

 

10. The employee can view the transfer request by selecting ‘Transfer List’ from the Management tools tab.

 

11. To complete the transfer, the employee has to select the ACH request as shown below:

 

 

12. There are two options to submit the ACH: The Single Transfer mode and the Batch Transfer mode. By default, the option is the Single Transfer Mode. To submit the created ACH in this mode, click on Submit on the form:

 

 

13. To select the Batch transfer mode, click the Batch Transfer Mode button.

 

14. To create a batch, select Add Transfer as shown below. Click once to create 1 batch, twice to create 2 batches, so on and so forth. Once the batches have been created, select Submit All. A confirmation number should display in a new page.

 

 

15. To Remove a batch, click on the Remove (batch number).

 

 

16. Alternatively, if the employee is using a recurring template, he can use the Quick Transfer widget on the Overview page as shown below:

 

There are various documents available:
-Demand Deposit Statement
-Certificate of Deposit Statement
-Loan Billing Statement
-Loan Payment Notices
-Savings Statement

 

To view any of the above documents follow the below steps:

 

1. Select the account from the Accounts tab.

 

2. Select ‘Documents Available’ under the Documents tab as shown below.

 

 

3. In the pop-up window select the needed document, and enter the date range.

 

 

4. Click Submit, and a new window should open up.

 

You can either select the document or save it as shown below:.

 

Management Activities

From the Review tab, you can view any pending fund, wire or file transfers.

 

 

Alternatively, you can review your transfers using the ‘Transactions’ Widget on the Overview page as shown below:

 

The wire confirmations can be found under the Management tools tab as shown below:

 

You can search for incoming wire transfers under the Management tools tab as shown below:

 

 

Enter the account, and\or the date and amount in the below form:

 

 

Click Submit.

You can search for incoming ACH under the Management tools tab as shown below:

 

 

Enter the account, and\or the date and amount in the below form:

 

 

Click Submit.

Yes. You can use the ‘Transfer List’ option from the Management Tools tab as shown below. Here you can select multiple pending requests, and submit them.

 

Administrative Activities

To perform admin related tasks on a profile, select the ‘Profile and Permissions’ option under Employee from the Administration tab.

 

 

A pop-up should open up.

 

 

Select the action you want to take, and click Submit.
• To search an employee, select Inquire Employee
• To edit an existing employee, select Change Employee
• To create a new employee, select New Employee
• To create a new employee using the template of an existing employee, select New Employee using Existing Employee
• To delete an employee, select Delete Employee.

1. Select the ‘Change Fund Transfer Access’ option from the Administration tab.

 

 

2. Search for the employee by either employee group, or name. If both are unknown, select All.

 

 

3. Select the employee and change his status to ‘YES’.

 

 

4. Click Submit. Follow the same procedure for a File transfer permission change.

 

5. The employee can view the transfer request by selecting ‘Transfer List’ from the Management tools tab.

1. To perform admin related tasks on a profile, select the ‘Profile and Permissions’ option under Employee from the Administration tab.

 

 

A pop-up should open.

 

 

2. Select Change Employee option and click Submit.

 

3. Select the employee whose permissions you want to change.

 

4. In the pop-up, select\unselect the account options for the employee.

 

 

Adding an account to an employee

 

1. Select the Accounts option from the Administration tab.

 

 

2. In the pop-up window, enter the employee code or name, and Click Submit.

 

 

3. To add an account to an employee, click the Add button as shown below:

 

 

4. Click Submit.

 

A confirmation window should open up as below:

 

 

Deleting an account from an employee

 

1. Select the Accounts option from the Administration tab.

 

 

2. In the pop-up window, enter the employee code or name, and Click Submit.

 

 

3. To delete an account to an employee, click the delete button as shown below:

 

 

4. Click Submit

 

5. A confirmation window should open up as below:

 

Account Services

E-Alerts are notifications that you create, which are sent to you via email when specific events occur such as a check clearing or a loan payment becoming due.

1. Select the e-Alerts option from the Account Services tab as shown below:

 

 

2. On the new window, select the type of alert you want to create.

 

 

3. To create a new alert, click the new button as shown below. The other options available include view delete, and edit.

 

1. Select the ‘Change Password’ option from the Account Services tab as shown below:

 

 

2. Create the new password as per the requirements mentioned on the screen.

 

 

3. Click Submit.

1. Select the ‘Change Primary Account’ option from the Account Services tab as shown below:

 

 

2. Select the account you want to designate as the primary account.

 

 

3. Click Submit.

1. Select the ‘Change Security Data’ option from the Account Services tab as shown below:

 

 

You can choose a different authentication image, a new passphrase, new security questions, and modify existing security from the form below:

 

 

3. Once done, click Submit.

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