Mission
It is the mission of Leader Bank to provide superior products and services and to promote economic growth and stability within the communities we serve. We will earn an acceptable profit for our shareholders, facilitate future growth and retain a quality staff.
We will maintain high safety and soundness standards and be aware of expansion opportunities.
Vision
The Vision of Leader Bank, NA is to become the premier financial services organization that provides the highest level of quality customer service in the markets we serve. This vision requires that we remain innovative and responsive to changing customer demands in the delivery of financial products and providing personal service.
Customer satisfaction will always remain the number one priority of everyone in the bank.
We will employ and retain a superior work force of highly motivated, energetic, well-trained and productive employees by offering an inspiring work environment, competitive salaries, excellent employee benefits and caring leadership.
We will focus our marketing and sales efforts on the customers that we feel we can serve the best. Branch locations and delivery channels will revolve around the needs of those consumers and businesses. We will seek profitable growth in our market area and by expanding relationships with our existing customers.
We will strive to achieve superior financial performance, be considered a leading bank by reputation and performance, and be a good corporate citizen of the communities we serve.
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