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You can contact us online using our chat, by phone, by email, or by stopping by one of our locations.

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Need Help? Contact Client Services Now

M - F: 8 AM - 8 PM, Sat: 9 AM - 5 PM, Sun: 9 AM - 2 PM

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Chat with Us

Chat with one of our team members to get assistance.

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Speak to a Team Member

Our team is ready to assist you.

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Send an Email

Send us an email and one of our expert team members will follow up. Use our Secure Email option below to send sensitive information.

Because normal email transmissions may not be secure, we request that you do not send us or request sensitive information such as account numbers, passwords and payment information via any public email system. For time-sensitive information, please contact Leader Bank at 781-646-3900.

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Lost/Stolen Debit Cards

If you debit card was lost or stolen, please call 800-554-8969.

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View Tax Form FAQs

Everything you need to know about your deposit tax forms.

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Secure Email Message

Send a secure email to a Leader Bank team member. You must know the email address of the team member you wish to contact.

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Escrow Analysis

Learn what's in your escrow analysis statement.

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Leader Bank Corporate Headquarters

180 Massachusetts Avenue, Arlington, MA 02474

 781-646-3900

 Other Locations

Residential Lending

M - F8:30 AM - 6 PM

 loancenter@leaderbank.com

 781-641-8600

 

Loan Servicing

M - F: 8 AM - 8 PM, Sat9 AM - 5 PM

 loanservicing@leaderbank.com

 781-641-8686

 Mortgage Client Services

Commercial Lending
Media Inquiries
Client Services

M - F: 8 AM - 8 PM, Sat: 9 AM - 5 PM, Sun: 9 AM - 2 PM

 clientservices@leaderbank.com

 781-641-8686

 Toll Free:  855-294-4488

 Text “START” to 781-641-8686

By texting START to the number 781-641-8686, you consent to receive text messages at the mobile number used to text this code from Leader Bank, N.A. with respect to your service questions or concerns, as well as follow-ups and client service surveys. If you wish to stop receiving text messages, you may respond to any text you receive with STOP or you can text STOP at any time to 781-641-8686. Please note that it may take up to one business day to process your request. Message and data rates may apply; please consult with your mobile carrier. Leader Bank will not send automated marketing texts as part of this consent.

Because normal email transmissions may not be secure, we request that you do not send us or request sensitive information such as account numbers, passwords and payment information via any public email system. For time-sensitive information, please contact Leader Bank at 781-646-3900.

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By submitting this form, you are consenting to receive marketing emails, from Leader Bank NA. You can revoke your consent to receive emails at any time by using the Safe Unsubscribe® link, found at the bottom of every email.

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