Privacy & Security
Privacy Policy
Last Revision Date: 4/2023
What Does Leader Bank Do With Your Personal Information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
When you are no longer our client, we continue to share your information as described in this notice.
How?
All financial companies need to share clients’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their clients’ personal information; the reasons Leader Bank chooses to share; and whether you can limit this sharing.
|
Reasons We Can Share Your Personal Information |
Does Leader Bank Share This Information? |
Can You Limit This Sharing? |
|---|---|---|
|
For our everyday business purposes. Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. |
Yes | No |
|
For our marketing purposes. To offer our products and services to you. |
No | We don't share |
|
For joint marketing with other financial companies. |
No | We don't share |
|
For our affiliates’ everyday business purposes -- information about your transactions and experiences |
Yes | No |
|
For our affiliates’ everyday business purposes -- information about your creditworthiness |
No | We don't share |
|
For our affiliates’ to market to you |
Yes | Yes |
|
For nonaffiliates to market to you |
No | We don't share |
To Limit Our Sharing
- Call us toll free at: 855-294-4488
OR
- Visit: www.leaderbank.com/optout
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer out customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Who we are & what we do?
Who is providing this notice?
Leader Bank
How does Leader Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and limit employee access when appropriate.
How does Leader Bank collect my personal information?
We collect your personal information, for example, when you
- Open an account or
- Deposit money or
- Pay your bills or
- Apply for a loan or
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- Sharing for affiliates’ everyday business purposes—information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account, unless you tell us otherwise.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include Leader Insurance, LLC, a property and casualty insurance agent.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Leader Bank does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Leader Bank does not jointly market.
Consumer Protection Information: Identity Theft
Identity Theft
IT Security Notice
As a valued Leader Bank client, we urge you to call us at 1-877-691-7900 or contact your local bank branch immediately if you suspect any suspicious activity associated with your account.
Phone Scams
Leader Bank is aware that clients of various financial institutions have been receiving automated telephone calls. Generally, these calls indicate that they are from a legitimate financial institution attempting to confirm or verify personal banking information.
You should never give out your personal information on the telephone, through the mail or over the internet unless you know who you are dealing with. If you receive an unsolicited request asking for personal information, please contact the financial institution at their published telephone number and speak with a client service representative.
As a reminder, Leader Bank will not ask you for personal/private information through an unsolicited telephone call, text or email.
Should you have any questions, please contact your local Leader Bank Branch.
Phishing Scams
Phishing is the act of sending an email or SMS, in which the sender falsely claims to be from a legitimate organization, in an attempt to scam the recipient into disclosing private information. These emails or SMS’s may ask for information such as credit card numbers, bank account information, social security numbers, and passwords that can be used for identity theft or fraud.
Important Notice: Fraudsters will use legitimate logos and advertisements to make you think these requests are legitimate. Often times the SMS or emails will have a sense of urgency warning you if you do not respond quickly your services will be suspended.
Leader Bank urges clients to ignore such communication as the Bank will never request clients via email or SMS to provide their personal details or update account information via a link.
The following tips are provided for clients to consider when receiving unsolicited email or SMS messages:
- Change your passwords regularly, especially in the event you have had any personal information compromised. If attackers got one piece of information they may have received more
- Avoid accessing your Leader Bank information from computers in public areas, like Internet Cafes and libraries that may have recording tools like key loggers which are designed to capture clients’ credentials and passwords
- Never disclose personal information regarding your Online Banking username and password when answering unsolicited emails or SMS’s
- Know everyone who uses your computer and limit unauthorized access
- Check hyperlinks in emails before you click on them. Often times attackers will make the URL closely resemble a legitimate website (i.e. www.leaderrbank.com ) *Ensure the website address is prefixed with "https" and not only "http" as the "s" verifies that you are visiting a secure website
- Check the email for grammatically incorrect language, as this is often an indicator of a fraudulent email
